Product Marketing Manager

Nulab is a team of fun-spirited innovators dedicated to creating collaboration software for modern teams. Our products are loved by over 4 million users across 190 countries. With headquarters in Fukuoka, Japan and offices spanning New York City, Tokyo, and Kyoto, our company is growing quickly. 

We’re looking for a talented Product Marketing Manager to work across our suite of B2B SaaS products to launch go-to-market strategies, improve activation, and maximize product engagement. This is a creative, analytical, and cross-functional role. You will be an integral part of our close-knit marketing team, and you will work alongside our dedicated product development and customer success teams. 

Responsibilities:

• Own product positioning and messaging development on our website and within marketing programs. 
• Conduct market research and competitive analysis to make recommendations on segmentation and targeting strategies.
• Define the user journey and customer communication touchpoints and identify other relevant engagement and activation points to drive conversion.
• Collaborate with Product teams to plan and execute the promotion and education around new features to drive revenue and customer engagement. 
• Work with Customer Success teams to develop content for existing and prospective customers including use cases, presentations, blog posts, video tutorials, templates, and sales collateral; work with outsourced resources as required. 
• Translate technical complexities into clear and digestible product benefits that our users can understand and utilize.
• Conduct qualitative and quantitative research to continue to tailor our messaging and strategy according to users’ unique pain points and needs.

Requirements: 

• 3+ years of product marketing experience, preferably in SaaS companies serving SMEs 
• Self-starter with an ability to initiate projects and execute from start to finish
• In-depth experience with market research, competitive analysis, and user research 
• Ability to take complex ideas and turn them into simple and intuitive communication
• Ability to empathize with the customer and provide appropriate solutions
• Efficient in analytical tools including product and web analytics and Excel     
• Detail-oriented with excellent oral and written communication skills
• Solid working knowledge of digital marketing including SEO/SEM, social media, and common digital marketing tools
• Up-to-date with the latest trends and best practices in online marketing and analytics

Benefits: 

• Fully covered health, vision, and dental insurance 
• Generous paid vacation 
• Autonomous and hands-on role with real impact — you’ll be joining Nulab at an exciting time of growth! 
• Work with a fun, collaborative, and close-knit team.    
• Flexible work arrangements