Summary of notification feature
Send notification to specific users when issues and comments are added or files are attached.
Notifications are sent automatically when assigning an issue and when adding users to a project. You can also choose to send notifications to specific users when adding issues, comments and files.
It helps the notified user to check the update as the notification will be shown on the Global Bar immediately.
Notifications are useful to get feedback from other users for issues like "not assigned to that user but I'd like to know his opinion".
Choose which users you want to receive notifications when you add comments or issues, change an issue's status, or add files.
Notifications can be sent even after posting comments.
Notifications are sent automatically when assigning an issue and adding users to a project. You can also choose to send notifications to specific users when adding issues, comments and files. The user who receives the notification will immediately be alerted in the global menu. Please refer to Notifications to me for details.
The "Notify comment to" list of users is ordered by:
- Most recently assigned
- Most recently commented (In the same comment, commenter > person notified.)
- Issue creator
At the very top of the list is the "participants of this issue" label if there are 2+ participants. This option lets you choose to notify all current and previous assignees with one click.
The icons of users notified will be listed under the comment. These icons get ticked when they check the comment on Backlog. Please not that it will not be considered as checked when the notified user reads the comment on the emails.