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Cookie Policy

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Nulab, Inc. (“Nulab”, “we” or “us”), employs cookies and similar technologies. This cookie policy (“this Policy”) sets forth our policies regarding the use of cookies and similar technologies on the Website(s). This Policy does not constitute a part of the Nulab Terms of Service. “Website(s)” means the websites and cloud services provided by Nulab on the following domains or subdomains.

  • nulab.com
  • backlog.com
  • backlog.jp
  • backlogtool.com
  • cacoo.com
  • typetalk.com

What Are Cookies?

Cookies are files containing a string of characters that we may store on your computer or device when you visit the Website. When you visit the Website again, the cookies allow the cookie owner to recognize your browser. Cookies may store your preferences and other information but cannot read data off your hard disk or read cookie files created by other sites. Cookie service providers generally collect the following type of information.

  • Information that web browsers collect
    • OS
    • Web browser software information
    • Language settings
  • Information that can be obtained through Internet Protocol communication
    • IP Address
    • Network information
    • Broad location information such as country and city that can be inferred from network routes
  • Historical information traceable to an ID issued by a third-party tool or service
    • Paths taken through the website or web page transitions
    • Purchase history on shopping sites, etc.
    • Internet service usage
    • Browsing history taken on websites, such as ad clicks

If you want to know what information a third-party cookie service provider is collecting, you have to confirm their privacy policy and/or cookie policies. Cookies that send information to servers owned by the website owner (Nulab) are called “first party cookies”. Cookies that transmit information to servers owned by parties other than the website owner are called “third party cookies”. Third party cookies enable us to provide third party features or functionality through the Site (i.e. advertising, social media functions and analytics).

The Cookies We Use

The cookies we use on the Website may be linked to your Personal Data that you previously submitted.

We only disclose information collected by cookies to third parties on an aggregated basis without the use of any information that personally identifies you.

The cookies used by the Websites are described in the table below:

Strictly Necessary Cookies

These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of our websites, use our cloud services or make use of e-billing. These cookies are strictly necessary to deliver the Website and therefore cannot be refused. They can be deleted or blocked using your browser settings (see How to Control Cookies, below).

Performance Cookies

These cookies collect information about how users access and move through the Website. This information is used for statistical purposes to improve the functionality of the Website, to customize the Website to match user interests, and to send users email with information that will help them use the Website and for sales promotions.

Functionality Cookies

These cookies identify users when they visit the Website. This type of cookie allows us to customize our content to specifications for users and to remember user preferences (for example, to remember the language preference and region). Without accepting this type of cookie, some or all of the Websites may not function properly.

Targeting Cookies

These cookies are used to make the advertising displayed on the Websites more relevant to you. These cookies prevent ads reappearing and ensure that ads are properly displayed. Certain third- party cookies may track users over different websites and provide ads relevant to your interests. If you do not accept this type of cookie, you will see general ads instead of ads of interest of your preference.

Social Media Cookies

These cookies allow us to integrate social media functions into the Website and may also be used for advertising purposes.

How to Control Cookies

When you first access the Website, you will receive a message advising you that cookies and similar technologies are in use. This time you can accept or reject the use of cookies.

Even if you agreed to the use of cookies, your consent can be modified or withdrawn at any time in the Cookie Settings. You can do this by clicking the appropriate opt-out provided in the cookie table above or by activating the settings on your browser that allows you to refuse all or some cookies. If you choose to disable cookies or delete the cookies through your browser, certain parts of the Website might take more time to load or you may not be able to use certain features. Please follow the links below to helpful information for the most popular browsers:

In addition, you can exercise your advertising cookie choices by visiting:

Web Beacons

As well as cookies, we use other technologies to recognize and track visitors to the Website. A web beacon (also known as a “tracking pixel” or “clear GIF”) is a clear graphic image (typically a one-pixel tag) that is delivered through a web browser or HTML e-mail, typically in conjunction with a cookie.

Web beacons allows us, for example, to monitor how users move from one page within our websites to another, to track access to our communications, to understand whether users have come to our websites from an online advertisement displayed on a third-party website, to measure how ads have been viewed and to improve the site performance.

Targeting Advertising

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in and to measure the effectiveness of such advertisements.

Regarding the Use of Google Analytics

We might use information collected using cookies to analyze your usage status of our Websites (access status, traffic, routing, etc.) and use that information to improve the Websites and our services. We use Google Analytics to carry out this analysis. For information on how Google Analytics collects and processes data, please refer to this page provided by Google. https://policies.google.com/technologies/partner-sites?hl=en

Contact Us

If you have any questions regarding our policy or privacy practices, please contact us using the Contact Us page on our Site.

Changes to this Policy

We may update this policy to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on our Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Last Updated:

May 14, 2025