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Terms of service (Backlog)

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Article 1 (Application of this terms of Service)

  1. The terms of service specify the terms of all services (hereinafter ‘the Service’) provided on this site by Nulab, Inc. (hereinafter ‘Nulab’). Users of this service (hereinafter ‘the User’) can use the Service according to the specified terms.
  2. In addition to the Terms of Service listed in this document, specified regulations (including help and notes) constitute part of the Terms of Service. Please take note of this point.

Article 2 (Backlog User ID and Password)

  1. User ID and password will be issued for each user in each Space.
  2. The onus of responsibility is on the User to manage their User ID and password.
  3. Initial password is generated automatically. We advise that you change your password the first time after you log in to Backlog.
  4. Please use an alphanumeric combination for your password, which is difficult to guess
  5. Transfer or loan of the Space, User ID and password to the third party is prohibited.
  6. In case of the User ID or password being used inappropriately as a result of actions of the User, Nulab shall not be responsible or liable for any loss and damage.

Article 3 (Prohibited items)

  1. Following is a list of prohibited items/acts when using the service. When you commit a prohibited act, we may terminate the service, de-register or terminate any future access to the service provided to the User.
    1. When the User gives false User registration details.
    2. When the User breaches the Terms of Service.
    3. When the User does not use the service for a certain period of time after user registration.
    4. When the User attempts special access outside normal usage without using a Web browser.
    5. When the user publishes a large load of requests to this site, and places burden on the system.
    6. Unauthorized use of another User’s ID or password.
    7. An act equivalent to unauthorized access or cracking.
    8. Illegal acts.
    9. An act involving a crime.
    10. An act which infringes intellectual property rights including copyright and patent.
    11. Acts that disturb public order and morals.
    12. Acts which are interpreted as socially inappropriate behavior.
    13. When Nulab judges an act as inappropriate, etc.

Article 4 (Information Security)

Nulab pays the utmost attention to the security of information registered with the service.

Article 5 (User Responsibility)

  1. When problems arise in the service between Users or the User and a third party, it is their responsibility to resolve the problems at their own expense. Nulab shall not bear any responsibility.
  2. With regard to the information registered and disclosed by the User in the service, it is the responsibility of the User. Nulab shall not bear any responsibility.

Article 6 (Service Content)

  1. There are free and paid versions of Backlog.
  2. Free version is provided free of charge.
  3. Free version? Spaces can be upgraded to the paid version upon the User’s request.
  4. Nulab may discontinue the service for our convenience. When we discontinue the service, we will provide 30 days notice on this site before the termination.

Article 7 (Usage Charge)

  1. Nulab sets the usage charge, which is on the pricing table on the other page.
  2. Nulab calculates the usage charge and sends invoice to the User.
  3. The User agrees that Nulab may, in its sole discretion, change the usage charge.
  4. We will notice the Users immediately when the usage charge will be changed.
  5. All charges paid by the User in relation to the Service are nonrefundable under any circumstances.

Article 8 (Payment)

  1. Nulab notifies the deadline of payment and payment method on the Plans & Pricing page or other pages on the web, or via email.
  2. The User shall bear the fees including transfer fees which are paid to finacial institutions.
  3. The User shall be responsible to report to Nulab immediately when there are any inadequacies in the payment method, no matter the payment method.
  4. In case the User shall be responsible for the inadequacy, such as when the User sends the usage charge in the other payment method and Nulab cannot receive the payment, Nulab shall not bear any responsibility for the damage caused on the User and/or the third party.

Article 9 (Change of Usage Charge)

The User agrees that Nulab may, in its sole discretion, change the usage charge. The revised price will be charged when the User renew the subscription.

Article 10 (Disclaimer)

  1. Nulab shall not bear any responsibility for, the defect or interruption of the service, omission and/or modification of the data, termination of the service, and further damages to the User and/or the third party while providing this service.
  2. Nulab shall not be responsible to monitor this service. Nulab shall not bear any responsibility for the damage to the User and/or the third party.
  3. The User shall be responsible to report to Nulab immediately when there are any inadequacies in the payment method, no matter the payment method.
  4. The User’s information may be released or removed when the User commit a prohibited act. The User cannot lodge an objection against our action.

Article 11 (Amendment etc. of Terms of Service and Content)

  1. Nulab may amend the terms without notice. When the terms change, we will not notify the user individually so please be sure to check the latest Terms of Service on this site regularly.
  2. Amendments shall become effective when they are displayed on this site.
  3. The content of service provided on this site may be amended, supplemented or deleted without notice.

Article 12 (Governing Law)

The Terms of Service shall be governed by the laws of Japan.

Article 13 (Court of Jurisdiction)

The Fukuoka District Court shall be the exclusive agreement jurisdictional court for any and all disputes arising from the Terms of Use.

Article 14 (Governing Language)

These Terms of Service are provided in both Japanese and English. In case of a discrepancy between the Japanese and the English, the Japanese version will take precedence.

Article 15 (Supplementary Provision)

Date of Constitution and effect June 1st 2005