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Reesink Logistic case study:

Managing large projects on tight schedules with Backlog

Executive Summary

As a fast-growing company, Reesink Logistic Solutions needed a tool to smoothly organize the daily workflow, manage projects, deliver results with tight deadlines, and increase work productivity overall.

Challenges

Reesink Logistic Solutions is a fast-growing company, in two years the number of employees grew from 30 to 120. Due to this growth, the company needed a tool to smoothly organize the daily workflow, manage projects, deliver results with tight deadlines, and increase work productivity overall.

Jacco Donders, Senior Mechanical Engineer at Reesink Logistic Solutions, decided it was time to start looking for a Project Management tool.

“I felt we needed a tool that was easy to use for everyone in the company and that at the same time would give us the possibility to control and manage our work in one place.”

How Backlog Helped

Jacco introduced Backlog in the company to manage projects, create a protocol for rules and responsibilities, manage stakeholders, and control issues.

With Backlog, Reesink Logistic Solutions has started managing all its projects in one single place that is accessible to everyone within the organization. Now everyone can have access to the most updated information on the status of a project.

“Many companies still handle projects and tasks in Excel sheets, which sounds crazy. In the same organization, some people have the document stored on their laptop, others on some Cloud service… that was not the way we wanted to manage our work and certainly, we didn’t see it as a viable option to achieve our goals and increase our productivity.”

Thanks to Backlog, the company reduced drastically the number of emails, and miscommunication issues or lost information. Collaboration and communication between teams have become easier. And when an email is sent out to discuss a task, the text always includes a link to the relevant Backlog ticket that has now become the central point of information for every team in the company.

“If one of my team members tells me that we have a problem with one of our projects, I ask him to log in to his Backlog account, and notify it in the related issue or child issue, so everyone can be aware of it. Backlog is an amazing tool for keeping track of everything.”

The company also uses Backlog as a central storage for critical information, finding the possibility to include images, videos, and links in the ticket extremely helpful.

Results

Backlog helps Reesink Logistic Solutions achieve short- and long-term goals when working on delivering a project to a client.

It improves the information flow and communication among teams, it drastically reduces the time spent discussing the status of a project in meetings and by emails, and it helps teams stay on track with tasks, issues, and deadlines.

Ultimately, Backlog helps the Management Team have an overall picture of every project and make the smartest decisions to make them progress successfully.

“I use Backlog every day. No matter if I am at the office or at a construction site: I turn on my computer or my mobile device, I update a ticket or check for the latest on the status of a project. If you are managing multiple projects and teams, and you need to deliver great results on time for your clients, Backlog is the tool you need.”

Reesink Logistic
Reesink Logistic Solutions is part of Royal Reesink, one of Europe’s largest distributors of machinery and components for the construction equipment industry, logistics warehousing, agriculture, and landscape maintenance. Reesink designs, produces, and supplies components for large-scale warehouses. Its services include warehouse automation, logistics, and internal transport.
  1. Industry

    Industry

    Transportation & Logistic

  2. Location

    Location

    The Netherlands

  3. Members

    Members

    120

Key solutions used:

Project Management

Organize work into projects for improved visibility and tracking

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Task Management

Create, assign, prioritize, and schedule tasks with your team

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Team Collaboration

Work together with teammates and clients to reach goals faster

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